Shipping policy
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become get updated.
- Orders ship the same business day. (Order must be placed no later than 4:00 pm PST)
- Your order will arrive in 1-4 business days (continental U.S.)
- If you need expedited shipping, please contact us.
- Distribution Center: Pomona, CA 91767
Incorrect Shipping Information
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Please make sure to double-check that your shipping information is correct.
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We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.
- If a package is returned to Sapo's due to an incorrect shipping address provided by you, the customer, a subtotal refund will be initiated. No refund on the shipping cost.
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We are not responsible for lost or stolen packages CONFIRMED TO BE DELIVERED to your address by the carrier after they leave our distribution center.